Upcoming Webinar
From Friction to Flow: Tips From an Early Adopter of Cross Border Virtual Payments
A discussion around practical insights and strategies to modernize your hotel payment processes with virtual payments and turn common pain points into competitive advantages.
Date: June 24, 2025
Time: 11 AM PST / 2 PM EST
Uncover How Virtual Payment Solutions are Transforming the Way Companies Manage Hotel Spend
Hotel payments often come with hidden risks and inefficiencies. Credit card fraud remains a persistent threat, especially when physical or corporate cards are used across multiple booking channels—exposing companies to costly misuse. At the same time, travelers frequently face frustrating check-in delays when the name on the corporate card doesn’t match their ID, causing confusion and disrupting the guest experience.
On the operations side, manual reconciliation of payments to bookings is time-consuming, error-prone, and drains valuable resources from finance and travel teams.
In this webinar, experts from Julia Brazier, Director of Operations at Frontier Lodging, David Craft, Sr. Relationship Manager at Wex and Mike Duffy, Head of Product and Innovation at Grasp Technologies will explore how virtual card payments and automation can solve these widespread challenges. You’ll learn how to reduce fraud risk, streamline reconciliation, and improve traveler satisfaction — all while gaining greater control and visibility over hotel spend.
Join us on June 24 at 11 AM PST / 2 PM EST for practical insights and strategies to modernize your hotel payment processes and turn common pain points into competitive advantages.
Reserve your spot today and take the first step toward a safer, simpler hotel payment experience.
Speakers
Julia Brazier
Director of Operations
Frontier Lodging
David Craft
Sr. Relationship Manager
WEX
Mike Duffy
VP Product and Innovation
Grasp Technologies
About Julida Brazier
Julia has been with Frontier since 2018 and currently serves as our Director of Operations. With 35 years of experience in the travel industry, Julia has led teams across both the public and private sectors.
At Frontier, Julia oversees the Reservations, Projects, and Folio teams. A hands-on leader, she is dedicated to addressing challenges and enhancing the booking experience for both our clients and associates, ensuring efficiency and excellence at every step.
About David Craft
As a dedicated professional in the ever-evolving world of travel payments and virtual cards for over 10 years, David bridges the gap between client objectives and technical solutions. His background as a former WEX client, Solutions Engineer, and Strategic Relationship Manager allows him to foster collaborative partnerships, ensuring a deep understanding of each client's unique challenges and aspirations.
He excels at building and nurturing long-term client relationships while possessing the deep technical acumen to design and implement innovative payment solutions. His expertise lies in translating complex business needs into robust, scalable, and secure virtual card programs that drive efficiency and growth for his clients.
About Mike Duffy
With over two decades of experience in the travel technology space, Mike’s journey began in 2000, with a 3-day scripting job at a national leisure agency that evolved to become a career in corporate/leisure travel in the US and Canada.
In the last 10 years, Mike have also worked in payments and helped build the largest independent virtual payment platform in travel. He is the VP of Product and Innovation at Grasp, and a vice chair for the GBTA Canada Accommodations committee.