Case Study:

From Fragmented Data to Travel Truth:

How Valvoline Global Products Unlocks Real ROI with Grasp

Valvoline logo with a stylized red, blue, and dark blue 'V' and the word 'Valvoline' underneath.

At a Glance

CLIENT

Valvoline Global Products

INDUSTRY

Automotive Services & Products

TRAVEL PROGRAM

Corporate Travel Department (CTD) — US, Canada & global regions via multiple TMCs

CONTACT

Jenny McClintock, Travel & Expense Manager

GRASP SOLUTION

graspDATA - Consolidated Data Platform, Scheduled Reporting, Custom Report Development

RESULTS SUMMARY

  • Commission Recovery

  • Duty-of-Care Monitoring

  • Time Savings at Scale

Challenge

Valvoline Global Products manages a hybrid travel program, with an internal CTD overseeing North America and regional TMCs handling international travel, resulting in fragmented data across multiple systems.

For Travel & Expense Manager Jenny McClintock, this meant manually reconciling inconsistent reports to track duty of care, commissions, policy compliance, and spend. Each task required logging into separate platforms, cross-referencing data, and filling in the gaps, creating daily inefficiencies and limiting visibility into critical insights.

“I can't fix the data that I can't see,” Jenny explained. Without a single source of truth, it was impossible to fully answer leadership's questions about travel ROI or to take proactive action before opportunities slipped away.

Solution

Valvoline’s partnership with Grasp reached a turning point with the adoption of its consolidated data platform. By unifying CTD and TMC data into a single, filterable environment, Jenny gained a complete, global view of the program and the ability to run reports from one place.

Instead of piecing together fragmented data, Valvoline could now access consistent, reliable insights in real time, enabling faster decisions and more proactive program management.

  • Consolidated multi-source data: CTD and TMC data in one portal, with flexible regional filtering

  • Automated batch reporting: Daily scheduled reports eliminate manual data pulls

  • Custom report development: New reports built quickly with direct support, often within 24 hours

  • 400+ standard reports: Extensive library with full customization to meet program needs

Results

Commission Recovery

Daily automated reports flag all commission-eligible tickets across booking channels, ensuring no revenue is missed

Duty-of-Care Monitoring

Morning alerts identify flights with three or more travelers, enabling proactive policy enforcement

Time Savings at Scale

Consolidated data eliminates the need to log into multiple systems, streamlining reporting and saving time every day

“It saves me so much time to have that all in one spot. I know Grasp so well — I have favourite reports that I can just quickly go to.”

— Jenny McClintock

Travel & Expense Manager

Valvoline Global Products

Learn more about the ROI of Business Travel and hear from Valvoline

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