From Fragmented Data to Travel Truth:

Challenge

Valvoline Global Products manages a hybrid travel program, with an internal CTD overseeing North America and regional TMCs handling international travel—resulting in fragmented data across multiple systems. For Travel & Expense Manager Jenny McClintock, this meant manually reconciling inconsistent reports to track duty of care, commissions, policy compliance, and spend—creating daily inefficiencies and limiting visibility into critical insights.

"I can't fix the data that I can't see," Jenny explained. Without a single source of truth, it was impossible to fully answer leadership's questions about travel ROI — or to take proactive action before opportunities slipped away.

Solution

Valvoline’s partnership with Grasp reached a turning point with the adoption of its consolidated data platform. By unifying CTD and TMC data into a single, filterable environment, Jenny gained a complete, global view of the program and the ability to run reports from one place. Key capabilities included:

• Consolidated multi-source data: CTD and TMC data in one portal, with flexible regional filtering

• Automated batch reporting: Daily scheduled reports eliminate manual data pulls

• Custom report development: New reports built quickly with direct support, often within 24 hours

• 400+ standard reports: Extensive library with full customization to meet program needs