Please use our form to submit a support request.


Best practices for contacting support:

  • Our team monitors forms and emails during business hours and this is the quickest way to get your issue resolved
  • Our standard support hours are 8 AM to 8 PM Eastern Time Monday-Friday
  • Our service level goal is an email response within 2 hours, with a case # 
  • Please provide report names, numbers, and screenshots if applicable. The more details you can provide, the better!

6465 Reflections Drive
Suite 250
Dublin, Ohio 43017
United States

+1 (866) 278-3821

Customer Support Request Form