Please use our form to submit a support request.
Best practices for contacting support:
- Our team monitors forms and emails during business hours and this is the quickest way to get your issue resolved.
- Our standard support hours are 8 AM to 8 PM Eastern Time Monday-Friday.
- Our service level goal is an email response within 2 hours, with a case #.
- Please provide report names, numbers, and screenshots if applicable. The more details you can provide, the better!