Please use our form to submit a support request.


Best practices for contacting support:

  • Our team monitors forms and emails during business hours and this is the quickest way to get your issue resolved. 
  • Our standard support hours are 8 AM to 8 PM Eastern Time Monday-Friday.
  • Our service level goal is an email response within 2 hours, with a case #.
  • Please provide report names, numbers, and screenshots if applicable. The more details you can provide, the better!

Customer Support Request Form