We love to hear from clients! Sometimes nothing beats a good chat on the phone to work out an issue. Please feel free to call us between 9am to 9pm Eastern time at (866) 278-3821 (Charges may apply).
Case creation is an easy and effective way to track the progress of a request. Email firstname.lastname@example.org a detailed description of your issue and include any pictures, documents or information as attachments. You will immediately receive a response that your case has been created and a technician will be notified.
Need a copy of an invoice or want to check the status of support cases? You can access your customer portal by clicking here.
Our self-service support center provides users the tools to solve common and not-so-common issues. It’s a wealth of information to help you better utilize the Grasp suite of tools.